Service Assistant at Douglas

Part-time · Rotterdam Lijnbaan

As a Service Assistant, you have an important task in our store. Together with your colleagues, you are the business card. This way you welcome every customer completely in Douglas style. And with your personal presentation, every customer sees your passion for our products.

Your responsibilities

• You provide service by performing all work to support sales within the store;
• You ensure that our customers are professionally assisted during checkout;
• You can transform Douglas products into beautifully wrapped gifts that shine on every birthday and under every Christmas tree;
• You replenish packaging material, gift cards, samples and customer gifts at the checkout;
• You inform the customer about current actions and promotions;
• Finally, you ensure that every customer leaves the store with a very satisfied feeling and comes back quickly.

Your knowledge and skills

• Enthusiastic and representative appearance;
• Dedicated and customer-friendly character;
• Flexible deployment (e.g. in the evenings and weekends), because that’s when most customers are there. And they are exactly the reason why we like this work so much;
• Minimum VMBO working level and thinking level;
• Good command of the Dutch language.

This is what the Douglas has to offer you

• An inspiring working environment;
• Market-based employment conditions;
• Favorable deviation from our collective labor agreement, among other things, when it comes to working on allowance hours;
• Staff discount and an attractive bonus scheme;
• A team that is ready to give you a warm welcome!;
• Finally, we contribute to your development by focusing on your personal skills and learning goals. We do this while coaching on the floor, but also by having you follow various (online) training courses. This fits in seamlessly with the Douglas Values: courage to grow, passion for your profession, expressing appreciation to each other, being committed to the results and ownership of your own development.
  Over Douglas
  Douglas, the leading beauty destination in Europe, has been a household name for over 200 years. With an online range of more than 100,000 products, more than 18,000 employees and more than 1,850 physical stores in Europe, Douglas is constantly on the move. Professional and customer-friendly teams and the most beautiful brands in attractive and modern stores ensure that Douglas continues to distinguish itself in the world of perfume, make-up, skincare and haircare.
  Our mission ‘Make life more beautiful’: We do this by valuing every individual and helping them to flourish. Because that’s how we make everyone’s life more beautiful. Together with our colleagues in the stores, at the head office in Nijmegen and at the distribution center in Oldenzaal, we therefore give substance to the following three core values:
  ‘Passion’: We have a passion for people & beauty and providing the best service.
  Appreciation: We value everyone’s unique personality and commitment, working together as one team.
  Ownership: We take responsibility for achieving joint results and want to get better every day.
  We are constantly looking for talents who recognize themselves in our mission and values. Do we have a match? Then we would like to bind you to our organization for a long time. We help you with your development from the start. We will continue to do this throughout your career. At Douglas you know where you stand, what you can expect from us and what we can expect from you.

Apply for this position

Then don’t hesitate, apply and come and work at Douglas! We always have a place available for you in our team. Together we will take on challenges and above all celebrate many successes.

Do you have any questions about the position of Service Assistant for our store in Rotterdam Lijnbaan? Please contact the store or HR. This can be done by calling the telephone number:
(024) 351 51 51.